Our client is the 14th largest accounting firm in the country and the leading regional firm in the Northeast. They seek intelligent, focused, decisive, and ambitious people who are dedicated to excellence and integrity and thrive in a fast–paced environment.

Required Skills:

Performing IT Audit and IT risk assessments by reviewing, documenting, evaluating and testing general computer controls and application controls, for financial audit support, SOX 404 and other compliance work across a variety of industries.

Demonstrate and apply a thorough understanding of complex information systems in a wide range of environments including mainframe, mid-range and client/server. Use knowledge of the current IT environment and IT industry trends to:

Identify issues,

Assess the impact,

Develop effective solutions and

Communicate this information to the engagement team and client management through written correspondence and verbal presentations.

Demonstrate and apply strong project management skills, teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.

Required Experience:

Bachelor’s degree and approximately 2 years of related work experience; or a graduate degree and a Minimum of 1-2 years of related work experience

Degree in business, accounting, finance, computer science, information systems, engineering, or a related discipline

Minimum of 2 years of experience working as an IT auditor or IT risk adviser for a public accounting firm

Significant experience in applying relevant technical knowledge in at least one of the following engagements: (a) financial statement audits; (b) internal or operational audits; (c) SAS 70 engagements; and/or (d) ERP security and control reviews (Oracle, SAP, PeopleSoft)

Project management skills

Strong written and verbal communication and presentation skills

Leadership, teamwork and client service skills

Demonstrated integrity within a professional environment

Regional and some out-of-town travel will be required

CPA, CISA, CISSP, CISM, or CIA certification preferred

 

Location: New York, NY

Salary: Competitive

Contact: Kendal Ridgeway

Our client a leading provider of Centralized Data Management (CDM) software solutions for financial services firms, is seeking a Customer Support Engineer for their New York office.  This individual will be responsible for responding to and resolving issues (e.g. operational problems/software issues, requests for information, suggestions for enhancements) to the satisfaction of the customer.

Responsibilities:

•Respond to questions and issues. Analyze, recreate and resolve issues. •Build relationships with and manage expectations of customers by proactive communication, regular calls and visiting customers where applicable to achieve a high customer satisfaction index; •Administer the tickets (issues) and follow up internally by liaising with Product Management, Account Management and the development team; •Attend knowledge sharing sessions from Product & Development and work with new products and features to make sure that the product knowledge is up-to-date; •Continuously work with our client’s product, to provide feedback to Product & Development to improve the usability and functionality. Recreate customer environments where necessary (using VMware technology) to recreate and analyze the issues; •Assist customers with analyzing high-priority issues using remote access to connect to customer environments; •Provide training to new support members; •Generate and manage a knowledge base, used by customers prior to reporting issues. •When required, travel to customers to troubleshoot and resolve issues; •Work as a standby during the non-business hours to cover 24*7 support for urgent production issues from customers.

Qualifications include:

•Bachelor’s Degree in Computer Science, Finance or related field

•2 – 5 years of related experience

•Knowledge of related technologies (Unix, SQL, Oracle/Sybase, Java)

•Broad programming/debugging knowledge of e.g. Shell scripts, Perl and Java

•Troubleshooting issues related to our client’s core product set (including Bloomberg and Reuters interfaces, Workflow and Normalization) preferred

•Proficient in using Support tools such as Request Tracker, Kbase

•Strong communication skills and ability to deal with Priority 1 issues with the aid from other Customer Support Engineers

Location: New York, NY

Salary: $60,000 – $80,000 + Bonus

Contact: Kendal Ridgeway

The ideal candidate will serve as a subject matter expert in business matters related to accounting and back-office settlement processing for major financial institutions and large multi-national corporations. They will also have direct interaction with our client’s system implementation teams and customers, structuring internal processes and advising their clients on the efficient generation of settlement documents, the creation of client-specific interface applications and the creation of ledger entries to support management accounting/reporting requirements. In addition, will participate in the structural design of new accounting products and assist their sales/implementation teams with the demonstration and configuration of the software.

QUALIFICATIONS:

Degree in accounting, economics, science or engineering with a background in business

2 or more years experience in back/mid office processing

Excellent communication, presentation and writing skills a must

Experience in market pricing of financial instruments/commodities a plus

CPA or chartered status and experience with Oracle/Sybase/MSSQL a plus

Travel is required

Location: Long Island, NY

Salary: Competitive

Contact: Kendal Ridgeway